Support Overview

The people at PlusOptic pride themselves on offering levels of service and support that are unrivalled in the Fibre Connectivity industry. We understand that delays and mistakes can be costly so we make sure we are on hand always to offer qualified pre and post sales advice to our customers.

Technical Support

Our local support team is responsive and flexible. We understand that our customers need rapid answers to their questions. From product selection advice through to port and network configuration, if you have a question for us, our knowledgeable technical support team will have answers to you as quickly as possible.

Network Design Support

Want to run your network design ideas past one of our technical experts? Simply contact us and we shall give you an informed second opinion on your plans.

Request Support

Have you got any issues than need resolving or any questions that need answering, if so visit the ‘Request Support’ page and fill out the form or send an email to or call us on +61 2 8324 1413.

Support Blog

We are currently working on a Support ‘Blog’ that aims to document any issues regarding fibre optic connectivity. We will be highlighting those issues and answers that are apparent to us and inviting those in the Fibre Optic community to also contribute issues from their own experience so to create a useful resource for those that work with fibre optics.

Support Downloads

Visit the Support Downloads page to request data sheets and to download various brochures and cheat sheets that will be of use when understanding the PlusOptic product range.